Pricing

Mental health billing services cost: our pricing

Billing is 2.5% of collections. You can also choose a flat monthly fee or hire dedicated staff who work only for your practice. Credentialing is $80 per payer, and we credential 5 commercial payers free when you sign up for billing.

  • Billing: you pay only when you get paid, at 2.5% of what we collect
  • Credentialing at $80 per payer
  • 5 commercial payers credentialed free with billing
  • No long-term contract required
Published prices
Billing, % of collections2.5%
Credentialing, per payer$80
Commercial payers free with billing5
Setup fee$0

Billing

Three ways to pay for billing

Most practices choose a percentage of collections: 2.5%. If you want a predictable bill or a person who works only for you, pick one of the other two models. There is no setup fee and no long-term contract.

Billing is 2.5% of collections for every specialty we serve, with no setup fee, no monthly minimum and no long-term contract. We give you a written quote before you sign anything. See dedicated billing staff for how the staffing model works.

ModelHow it worksGood fit forPrice
Percentage of collectionsYou pay a share of the money we collect for you. When claims do not pay, you do not pay a fee on them.Solo clinicians, new practices, practices with changing volume2.5% of collections
Flat monthly feeOne fixed price each month, set from your claim volume and the scope you need.Practices with steady volume that want a predictable costQuoted after a short review
Dedicated staffA biller, coder, credentialer, virtual assistant or marketer assigned only to your practice.Group practices and fast-growing practicesCustom quote

Credentialing

Credentialing prices

Credentialing is $80 per payer. When you sign up for billing, we credential 5 commercial payers at no charge.

OptionWhat you getPrice
Per payerOne payer application for one provider, from submission to a signed contract or a final answer.$80 per payer
PackagesA set of payers for one or more providers, priced together.Quoted by number of payers and providers
Monthly planOngoing credentialing work for a growing practice on one monthly fee.Quoted by scope
Free with billing5 commercial payer enrollments when you sign up for billing.$0

The 5 free enrollments cover commercial payers only. Government payers such as Medicare and Medicaid cost $80 each, like any other payer. Every client gets weekly credentialing status updates.

What is included

What you get with billing

Billing covers the work between the visit and the payment. Your quote lists the exact scope.

  • Claims submitted the same day or within 24 hours of receiving charges
  • Charge entry and coding review
  • Eligibility and benefits checks
  • Payment posting and ERA reconciliation
  • Denials corrected, resubmitted or appealed within 5 business days
  • A/R follow-up on unpaid and underpaid claims
  • Patient statements and balance tracking
  • Monthly reports on collections, denials and A/R
  • A real person who replies within 1 hour during business hours (Mon–Fri, 9am–6pm ET)
  • A signed BAA with your practice

Company-wide averages across active clients: 98% clean claim rate and 21 days average A/R. Your results depend on your payers and history.

Total cost

Compare the total cost, not just the rate

A low percentage can still cost more once setup fees, monthly minimums, contracts and extra charges are added. Here is every fee and term with us, so you can compare like for like.

Your written quote lists every fee before you sign anything.
Cost or termRevenueCTRL
Billing rateBilling is 2.5% of the money we collect for you. When a claim does not pay, you pay no fee on it.
Setup fee$0
Monthly minimumNone
Long-term contractNone
Credentialing5 commercial payers free with billing, then $80 per payer. Medicare and Medicaid are $80 each, like any other payer.
EHR and clearinghouseStay in your practice’s name. You pay those vendors directly, and we add no fee for them.
Old unpaid claims from before you joinedNo cleanup fee. We work them like any other claim and charge the same rate, only on what we collect.

Example

What 2.5% looks like each month

Examples at our 2.5% rate, next to the typical 5–8% market range for behavioral health billing. The rate is the same for every practice.

Monthly collectionsRevenueCTRL at 2.5%, per monthTypical market at 5–8%, per month
$10,000$250$500–$800
$20,000$500$1,000–$1,600
$50,000$1,250$2,500–$4,000

On top of that, 5 free credentialing enrollments are worth about $500–$1,500 at typical market prices of $100–$300 per payer. Try your own numbers in our free billing cost calculator, see how we compare with a typical billing company, an in-house biller and therapy platforms, or read how much credentialing costs.

Your quote

What affects a flat fee or staffing quote

The percentage plan is always 2.5% of collections, whatever your size, specialty or payers. If you choose a flat monthly fee or dedicated staff, we look at four things before we quote.

FactorWhy it matters
Claim volumeHigher, steadier volume usually means a better flat fee.
Specialty and codesSome specialties need more coding review, prior authorizations or add-on codes.
Payer mixMedicaid plans, Medicare and out-of-network claims each add their own rules and follow-up.
ScopeCredentialing, virtual assistant, marketing or web work can be added or left out.

Market context

How much do mental health billing companies charge?

Our billing rate of 2.5% is below the typical market range for behavioral health billing, and our credentialing is $80 per payer.

Typical market ranges from published industry pricing guides (2026). Prices vary by provider and scope.
ServiceTypical market range
Behavioral health billing, % of collections5–8% typical; 5–10% full range
Billing, per claim$2–$8 per claim
Billing, flat monthly fee$500–$3,000+ per month
Billing setup fee$200–$500 for a small practice; $300–$1,500+ for a group (RevenueCTRL: no setup fee)
Credentialing, per provider per payer$100–$300
Initial multi-payer credentialing$1,500–$3,500 per provider
Re-credentialing$75–$150 per payer

Market ranges are general figures, not quotes from any specific company. Compare what is included, not just the rate.

Common questions

How much does a mental health billing service cost?

Our billing is 2.5% of collections for every specialty we serve, with no setup fee and no monthly minimum. Across the market, behavioral health billing commonly runs 5–8% of collections, and flat monthly fees often run $500 to $3,000 or more.

Why do you charge a percentage of collections?

Because it ties our fee to your results. We earn more only when you get paid more, so we have a reason to chase every denial and unpaid claim.

Are the 5 free credentialing enrollments really free?

Yes. When you sign up for billing, we credential 5 commercial payers at no charge. Government payers such as Medicare and Medicaid are not part of the free 5 and cost $80 each, like any other payer.

Are there any hidden fees?

No. There is no setup fee, no monthly minimum and no long-term contract. Your EHR and clearinghouse stay in your name and you pay those vendors directly. Old unpaid claims from before you joined have no cleanup fee: we work them and charge the same rate, only on what we collect. Your written quote lists every fee.

Do I have to sign a long-term contract?

No. No long-term contract is required, and terms are flexible. Your written quote spells out the terms before you sign.

Can I buy credentialing without billing?

Yes. Credentialing is $80 per payer, and packages and monthly plans are available. The free enrollments apply only when you also use our billing service.

What does a dedicated biller cost?

Dedicated staff are quoted case by case, based on the role, hours and experience you need. A dedicated biller, coder, credentialer, virtual assistant or marketer works only for your practice.

Is the 2.5% the same for every practice?

Yes. Percentage billing is always 2.5% of collections, for solo clinicians and groups, every specialty we serve and every payer, including Medicare, Medicaid and out-of-network claims. It does not go up for a small or new practice.

How do I get a quote?

The percentage plan needs no custom quote: it is always 2.5% of collections. For a flat monthly fee, dedicated staff or a credentialing package, request the free 90-day claims audit or book a call. We review your claims, payers and volume, then send a written quote. There is no obligation.

Find out what your claims are leaving on the table

Tell us about your practice. We will review 90 days of claims and show you what is recoverable, at no cost.

Prefer to talk? +1 770-520-0840

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We never share your information.